Professional Training

Successful buildings rely on professional staff. While part of your property management may be externalised to expert companies such as ProPM, there are often cases where some functions work best in-house. In such scenarios, hiring the right people and offering them access to a diverse pool of market and professional information is key to making them reliable partners in ensuring your property’s long-term success.

At ProPM, we chose to make the most of our expertise, not just by offering the best services, but also by sharing our knowledge to the market. Professional training in facility management will power your performance and take your career to the next level.

Our training program includes:

• Introduction to Facility Management
• Role of Facility Management in the organization. Standards and competencies
• Learning and delivering operational procedures (tailored to specific occupations)
• Sales and promotion of the Facility Management services
• Communication in Facility Management
• Customers’ satisfaction in Facility Management
• Appropriate behavior in service providing
• Time management in Facility Management
• Performance management in Facility Management
• Leadership in Facility Management
• Change Management in Facility Management
• Teamwork, communication and personal development
• General concepts of project management in Facility Management activities
• Contracts management (SLA and KPI)
• Negotiation techniques in Facility Management
• Risk management in Facility Management
• Financial aspects of Facility Management
• Budgeting and financial management in Facility Management
• Technical maintenance and buildings operation
• Waste management
• Energy efficiency and sustainability in Facility Management